Help Center


Clear and understandable: Here you will find all the answers to your questions about shipping, payment options, product care and many other topics.

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You want to cancel an order or need a return label? Here you can find out everything about your right of withdrawal.

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You have questions, suggestions or words of praise for us? Then write us best here via the contact form.

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"Due to the high quality of the materials and workmanship, our products are extremely durable - a decisive factor for me when it comes to sustainability."

Lukas Dornstädter - Founder Simaru